INFORMATION WE COLLECT ABOUT YOU

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When you use or access the Services, we may collect information, such as the following:

• Contact information, such as your name, username, email address, phone number, city, and state. Please note: not all of this information is required to be a qualified and registered user of the app.

• Authentication information, such as your password.

• Demographic information, such as your date of birth, gender, marital status, sexual orientation, and veteran status.

• Please note: Age as a required field is to ensure all users of our Services are of at least 18 years of age. All other fields are not required.

• Information you choose to provide regarding your mental health, such as the conditions you may be suffering from, how you are coping with them, and your listed life experiences.

• Demographic information, information regarding your mental health and methods of coping are used to provide the unique user matching experience within the WhiteFlag app. This information helps the services showcase you to other users in your time of need based on what information you select/provide. It also gives WhiteFlag the ability to provide effective and relevant features and services to the appropriate users within the app, and avoid irrelevant, redundant, or unuseful features/services based on that information. Nearly all of this information is optional to provide, and may be omitted if desired. However, without it, WhiteFlag cannot guarantee its ability to provide the one-of-a-kind experience our users appreciate.

• Any other information you submit when you contact us through or use the Services, including any information you provide in a submission through our “Contact Us” form.

• This information is kept on record for customer service and technical support purposes, via email exchanges made with WhiteFlag.

• We also may collect certain other information automatically when you visit the Services, such as the following:

• Browser and Device Information. Certain information may be automatically collected, such as information about user devices, operating systems, and browsers. This information can include a specific identifier for your device. 

• This allows WhiteFlag to identify specific technical issues, analytics, security of users and remove users who violate our terms and conditions. How quickly we can identify specific technical issues and/or potentially malicious users is largely dependent on knowing what kind of hardware and software those issues originate from.

• Information Stored in Cookies. The Services may also use available web-based technologies to collect consumer data, such as cookies or web beacons. Cookies are pieces of information stored directly on users’ computers or devices. Cookies allow us to collect information such as browser type, time spent on the online services, pages visited, referring URL, and other traffic and usage data. We may also use cookies for purposes such as determining what features interest our users, revising our site features or operations, and as further described below. For more information, see the “Your Choices” section below.

• Pixel Tags and Log Files. The Services may also use other tracking systems such as log files and pixel tags. For example, pixel tags, sometimes called web beacons, are similar in function to a cookie and can tell us certain information like what content has been viewed. This helps WhiteFlag better determine what features, amenities and portions of WhiteFlag’s anatomy are most desirable to our users, and how they can be improved.

• Information Collected in Connection with Analytics Technology: We may use various technologies to learn more about how visitors use the Services, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use the Services. The information generated by the cookies about your use of the Services includes your IP address. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. In addition, we code our services to collect information about your interaction with our features and other users for analytics purposes. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page:

• policies.google.com/technologies/partner-sites. We may also use other analytics services and technologies to monitor your activities on our Services, for better understanding of how our Services are used, and ways to improve them.

• We may use information we collect automatically to help recognize your browser or device, maintain your preferences, provide certain features, and collect information about interactions with our content and our communications. We may also use cookies and other technologies (i) to provide, develop, maintain, personalize, protect, and improve the Services and operate our business, (ii) to perform analytics, including to analyze and report on usage and performance of the Services and marketing materials, (iii) to protect against, identify, and prevent fraud and other unlawful activity, (iv) to create aggregate data about groups or categories of our users, (v) to synchronize users across devices and affiliates, and (vi) for us and our affiliates to provide information and/or materials to our users about resources, services, or products designed to benefit the WhiteFlag community.